AFTER SALE SUPPORT

Customer support that you can trust

AFTER SALE SUPPORT

You can always depend on support of Innovative ERP Solutions Limted. Our team will be happy to assist you in every way to help you make optimum use of this wonderful product.

  1. Call IESL Support Team: You can call our support executives on 022-67085965 or +91 7738 157676. (10 am to 6 pm except Sundays and Holidays)
  2. Send a Mail: You can send a mail to support@iesl.co.in and our team will revert ASAP
  3. Raise a ticket: You can log-in to your Accounts ERP and raise a trouble ticket. Our team will respond to your query ASAP. This helps you keep track of issues faced and the Turn Around Time (TAT)
  4. Contact Us Form: You can raise queries or give your valuable feedback and suggestions using the contact us form

Most of the queries are resolved at Level 1. However if you are not satisfied with the response received from our support team, you can escalate the issue as per the following escalation matrix.

Level 1

Customer Support Executive
Ms. Kejal Soni
+91 22 6708 5965

Level 2

Technical Support Executive
Ms. Tejashri Ingale
+91 7738 157676

Level 3

Manager - Admin
Mrs. Shraddha Nigam
+91 7738 771 771

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